
Yes…there is “such a thing!” Cory Hansen, Owner, Spectrum Restoration Services, has recently implemented new titles for all of his team that are outward-facing, not inward!
Spectrum provides disaster restoration services, including flood, fire, smoke and mold remediation. As Cory says, “When things have gone wrong, they get it back to where it was before!”
Cory continues, “We provide restoration services, but what we really provide is restoring peace of mind–emotionally, mentally, and physically–to homeowners and commercial businesses.”
To emphasize this point, he has taken the title of PRESDIENT, PEACE OF MIND EXPERIENCE while others in his organization now have titles such as PROPERTY CONCIERGE, PEACE OF MIND EXTRAORDINAIRE, and MISSION CONTROL! He wants his team to facilitate the Peace of Mind Process for every customer touchpoint. Pretty cool…think about this for your business!
Cory can be reached at www.spectrumrestoration.com or chansen@spectrumrestoration.com or 630.898.3200