#2 MARRIOTT VACATION CLUB

As an owner for a number of years now, we thoroughly enjoy our time at the Marriott Vacation Club in Phoenix!

What did I learn from Marriott about marketing?  A lot…but simply put…they take care of you and always want to know how they are doing and what else they can do for you!

So…as a small business, it is important to continue to ask your clients and customers how you are doing and what else can you do for them!

Create both a formal and informal on-going feedback system of some kind!

Stay tuned for #3!!!