I recently presented the “Seven Steps to Small Business Marketing Success” to the Business Executives Association in Chicago! Great group! We had a very lively, interesting, and relevant conversation!
Before I presented each member had to tell what they do…one gentleman, got up, and personally carried to each of the other members a fresh bag of roasted coffee! NICE! (I love coffee!
)…Ironically, I did not even “catch” what he did…all I can remember is his energy, enthusiasm, and love for coffee! Is that important given that his real business is in real estate? YES…
I will never forget him and…because of what he did, I sought him out after the meeting because I wanted to get to know him…I already liked him and had already begun to trust him…He was not just another real estate guy, but a guy I wanted to know and a guy whom I will remember!!! GREAT DIFFERENTIATION!
If you are a sports fan, and particularly NBA fan, I am sure you are following the NBA Finals! There has been much discussion about the “Kobe Look”…very intense and focused! Certainly, Kobe Bryant (of the Los Angeles Lakers) is an extremely talented player, but what sets him apart beyond that (similar to Michael Jordan) is his INTENSE FOCUS and DESIRE TO WIN!
What does this have to do with marketing your small business? Three things…
1. INTENSE FOCUS…Focus intensely on your clients, customers, competitors, and prospects!
2. DESIRE TO WIN…Don’t settle for “second best” and just “being there” (a la The Finals)…you are only there to win!
3. DIFFERENTIATE…Just like Kobe: His “look” is like none others in the league! Everyone knows what it means…I AM HERE TO DO WHATEVER IT TAKES TO WIN!

Recently, Jim Rudnicki, (far right), Rudnicki & Associates, and I moderated a luncheon for Small Business Owners at Harris Bank hosted by Frank Covelli (center) in Frankfort, IL. Thank you for the invite, Frank! It is always enlightening to hear from other Small Business Owners about approaches they are taking to the market given today’s economic times. The common points “centered around”:
1. NARROW YOUR FOCUS!
2. CROSS-SELL TO YOUR EXISTING CLIENTS AND CUSTOMERS!
3. BE CONSISTENT IN YOUR APPROACH!
We appreciate the opportunity to be a part of such a gathering! It is another opportunity to share with others and to learn from others how best to grow their business during these times!
Focus on One Market by Ilise Benun
Focus first on which market to pursue, and then on which tools you will use to pursue that market.
When it comes to choosing a market, start with what you know. Look first at the industries you have served in the past. A marketing plan built on past experience and actual examples will yield live clients more quickly than if you start from scratch introducing your services to a new market. For example, if you worked in pharmaceuticals, you can make a strong case for your experience in the broader market of healthcare or even in peripheral industries, such as medical devices or hospitals.
Don’t worry—focusing on one market doesn’t mean that’s the only work you will do. You are free to take any work you want. But for the purposes of proactive marketing and to streamline your efforts, you must be efficient with your time and money. That’s why it’s best to start with one market, get the ball in the air, and then add additional markets later.
Ilise Benun, a Hoboken-NJ based consultant, is a national speaker and the author of several books, including Stop Pushing Me Around: A Workplace Guide for the Timid, Shy and Less Assertive and Designing Websites for Every Audience. She is also founder of Marketing Mentor, a one-on-one coaching program for small business owners. You can reach Ilise at ilise@marketing-mentor.com.

The Talking Heads wrote a song, “Once in a Lifetime” that uses the phrase…same as it ever was! What does that have to do with marketing in today’s difficult economic times? Everything! Your marketing initiatives should be the “same as it ever was!” What is… “same as it ever was?”